Cost of coverage

You're not comparing a wage. You're comparing 168 hours of coverage to 40.

Most owners price this out as "$199 vs. a receptionist's paycheck." Run the real math — loaded cost, hours actually covered, and what a missed call costs you on a Saturday night — and the comparison isn't close.

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Week one, hour by hour

One of these is watching the phone at 2am on a Sunday.

Same week, same call volume. Every lit cell is an hour someone is actually answering. Every dark cell is voicemail.

A FULL-TIME RECEPTIONIST
Covered: 40 / 168 hrs
MONTUEWEDTHUFRISATSUN
Answered Went to voicemail
AIGENT ALERT
Covered: 168 / 168 hrs
MONTUEWEDTHUFRISATSUN
Answered
Loaded cost, side by side

What each option actually bills you.

Not just the wage — payroll tax, workers comp, and the hours nobody's picking up. This is what a real month costs.

Ticket — Staffing
Full-Time Receptionist
40 HRS/WK
Wage — $20/hr × 40 hrs/wk$3,200/mo
Payroll tax + workers comp (~13%)$416/mo
Nights, weekends, holidaysVoicemail
Sick days / PTO / turnoverNot included
Loaded monthly cost$3,616
Ticket — Aigent Alert
24/7 AI Answering
168 HRS/WK
Flat monthly rate$199/mo
Setup / onboardingIncluded
Nights, weekends, holidaysAnswered
Sick days / PTO / turnoverNone — ever
Monthly cost$199
Cost per hour of actual coverage

The number that changes the decision.

$22.60
PER HOUR — RECEPTIONIST
VS
$0.30
PER HOUR — AIGENT ALERT
That's roughly 76× more coverage per dollar — and it's the hours you're not covering now that are costing you the job.
Based on loaded monthly cost ÷ hours of phone coverage per month for each option.
The part the spreadsheet misses

This was never about replacing anyone.

You're probably not planning to lay off your office manager. This is about the calls that are already slipping past them — because they're on lunch, on another line, or it's 9pm on a Friday.

The calls you're already losing

Nights, weekends, lunch breaks, sick days, the second line ringing while they're on the first — those calls don't wait. They go to the next name on the caller's list.

What actually changes

Every one of those calls gets answered, logged, and texted to your crew as a real job ticket. Real emergencies still get a human on the phone immediately.

Two-week pilot

Run it on your real overflow calls.

Live on your line in under 10 minutes. Keep every lead we capture — pilot or not.

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